MLI Train Triad – Tell

Kinistics® – The Art of Interpersonal Communication

In order to be a successful leader, it is crucial that your actions (verbal/nonverbal) effectively demonstrate your intended message, and that these actions are clearly understood by your audience. As part of our leadership program, we introduce you to the term “Kinistics®” which describes the valuable interplay of verbal and nonverbal communication leading to new levels of comprehension and creativity.

In this phase of training, we explore the three major components of Kinistics®:

Active Listening – Requires participant to dynamically listen, interpret, and evaluate what they hear. Often, it is beneficial for listeners to summarize in their own words what they have heard from the speaker in order to better understand the interaction.

Feedback Fluency – How well do you give and receive information? Can you effectively transmit a message so as to encourage understanding and prompt a reaction from your listener, and can you then effectively TRANSLATE a message from another speaker so that YOU can understand it?

Body Language – This is the ability to interpret a peer’s body language so as to better understand their thoughts and feelings. Joe Navarro, an FBI expert in non-verbal communications, has estimated that “70% of all communication is nonverbal.” Being able to decipher eye movements, ticks, and body placement is critical to successful communication. How close is your audience standing to you? If they’re close it may mean they feel comfortable, but if they aren’t facing you or aren’t looking in your eyes, they may feel intimidated or nervous. The subtle nuances of the physical aspects of communication are carefully explored in Kinistics® training.

Mastering Kinistics® is essential, for a good leader must be able to:

  • Choose who will be best suited for a specific task/mission
  • Focus and Energize the group’s undivided attention on a situation so as to take appropriate action